Tourism property mgmt.
Hayden, ID — 2 agents live
Active
Restaurant group
Post Falls, ID — 3 agents pending
Setup
Client
Tourism property management co. — Hayden, ID
Peak season
June–September — ~120 inquiries/week (lake rentals, event booking, guest questions)
Bottleneck
After-hours calls during peak summer. Voicemails pile up by 9 PM — 63% of evening inquiries never got a callback
Solution
Agent texts back in <30s. Captures dates, guests, preferences, urgency. Routes booking-ready leads to owner for approval.
Status
Live • 3 seasons
✓
Result: 81% of after-hours peak-season inquiries now convert to booked stays
The agent handles the intake loop even during summer rush. Owner reviews and approves from her phone between lake shuttle runs. Off-season, the agent stays on for shoulder bookings without the overhead.